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FAQS - LA SIESTA PRODUCTS

The items offered in this online store are a selection of products from LA SIESTA collections and meet the same quality requirements and guarantee that references offered for sale by any of the other establishments where La Siesta is distributed.

Each product is accompanied by the following information:

  •          Article's name
  •          Images of the article
  •          Available sizes and colors
  •          Measures (measures that are offered of heels, reeds and cane circumferences are taken from size 37, they are approximate and may vary slightly)
  •          Price

FIESTA & SIESTA S.L., has made an effort to show the colors of the products the closest possible way to reality. However the color of the models on the screen may be subject to variations depending on the quality of your computer monitor. In this regard FIESTA & SIESTA S.L. can not guarantee that the colors displayed on your monitor are exactly the reality.

Special offers, promotions or discounts will be valid until the date indicated or until stocks are exhausted.

  • AVAILABILITY OF PRODUCTS

All product orders are subject to the availability of data and, in this sense, if difficulties occur in their supply, or if there are no items in stock, we reserve the right to provide information about substitute products quality and equal or greater value. If you do not want to order such substitute products, we will refund any amount you have paid.

We reserve the right to withdraw any products from this website at any time and / or to remove or modify any material or content.

 Although we do our best to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after sending the order confirmation, and we reserve the right to do so at any time, at our sole discretion.

We will not be liable to any user or to any third party for the withdrawal of any product from this website, regardless of whether the product has been sold or not, removing or modifying any material or content of the website or for refusing to process an order once we have sent the order confirmation.

  • ¿DÓNDE FABRICAMOS NUESTROS PRODUCTOS?

All La Siesta products are developed and designed in Spain, in our headquarters in Elche, all our footwear and most of our accessories are manufactured in different production centers in Levante, Spain. In all cases, we perform several quality controls both at the production center of origin and at the receipt of products to ensure quality and safety standards that we demand as a trademark. In addition, for Gioseppo ethical business management passes certify that all our products have been created with responsibility criteria and maximum compliance with Human Rights. La Siesta maintains a policy of zero tolerance with certain practices, such as child labor, forced labor or breach of adequate wage policies.

FAQS - BUYING IN LA SIESTA

  • HOW TO BUY IN LA SIESTA ONLINE STORE?

First you must select the item you want to buy. Click on the desired size and the add to cart button.

Once added, go to cart (top right);

Press the confirm button.

Please fill in all the personal data in order to send the order. Select the method of delivery and payment method (we recommend payment by card)

Click on buy now and you will go directly to the payment terminal of your bank (or Paypal). Enter the details of your credit card or PayPal.

Once completed you will receive an email confirmation of purchase. In a very short time you will have your articles at home.

Enjoy your SIESTA shoes!

 

  • WORKING TIMES

In La Siesta you can shop 24 hours a day, 365 days a year.

Telephone service hours: Monday to Friday from 09:00h to 14:00h and from 15:00h to 18:00h (CET) Phone: +34 966 060 620 (English speaking)

Email: lasiesta@lasiestashoes.es

 

  • CURRENCY AND TAXES

Prices on this website are quoted in euros. According to current legislation, FIESTA & SIESTA S.L. It is obliged to charge VAT on all orders. The applicable VAT is the legally corresponding to each zone type. In the case of Peninsula and Balearic VAT of 21% and 3% IGIC for Canary Islands will be charged.

Once completed the purchase order and, before making the payment order, a final summary identifying the article/s purchased and its total price (taxes and transportation included).

If subsequently the delivery address is changed and the area of ​​Spain destination is modified, prices shown on the final order summary may vary.

 

  • PAYMENT AND SECURITY

FIESTA & SIESTA S.L. only accept payments via credit card or debit card (Visa, Visa Electron and MasterCard) or PayPal.

For payments by credit card or debit card, the charge will be online, ie in real time, through a payment gateway of the financial institution, once it has been established that the data are correct. In order to give maximum security to the payment system, FIESTA & SIESTA S.L. uses insurance systems leading financial institutions in electronic commerce payment. In this sense, confidential payment details are transmitted directly and encrypted (SSL) to the financial institution.

  •  WHY REASON CAN BE REJECTED MY CREDIT CARD?

Your card may be rejected by one of the following reasons:

  •          The card may have expired. Make sure your card does not exceed the validity date.
  •          It may have been reached the limit of the card. Check with your bank card has not exceeded the allowable amount for purchases
  •          Maybe some data entered is incorrect. Check that you have correctly filled in all the necessary fields.

As a measure to ensure a secure payment and in order to assist in preventing fraud over the Internet, FIESTA & SIESTA S.L. reserves the right to verify the personal data supplied by the customer and take action as appropriate (including cancellation of the order) so that the purchased goods are delivered in accordance with the information contained in the order. 

 

  • BUYING LIMIT

FIESTA & SIESTA S.L. does not allow buying products for resale. In this sense, no purchases may be made higher amount to 500 euros or containing more than 25 items. Customers who are interested in making purchases above that amount or quantity for other purposes than resale must contact the customer service where they will be informed about the various options to make the desired purchase.